Staying Safe

COVID-19 PROTOCOL FOR PREVENTION AND SAFETY

In compliance with the order SND / 414/2020 of May 16 and SND / 399/2020 of May 9, 2020 of the Ministry of Health we have adopted the following measures in our hotels:

 

GENERAL SAFETY AND PREVENTION MEASURES:

  • Encourage the physical distancing of all people (customers and workers) with informative signs in different languages and specific signs so that the minimum distance between people is respected.
  • Minimize physical contact between people, surfaces and objects
  • Mandatory use of masks for all our personnel in situations where the interpersonal safety distance cannot be guaranteed.

 

PERSONAL HYGIENE:

  • Hydroalcoholic solution dispensers at all hotel entrances, customer crossing areas, restaurant tables, service areas, SPA and rooms.
  • Welcome personal hygiene kits for all our clients (masks, gloves, hydroalcoholic gel).

 

CLEANING AND SANITATION:

  • Intensification of the daily cleaning and sanitizing of common spaces and elements that can be used frequently.
  • Adaptation of our cleaning protocols according to specific regulations.
  • UV Ray disinfection equipment.

 

SPACES:

  • Establish maximum capacities in all our spaces that guarantee physical distance.
  • Updating the configuration of our restaurants, redesigning the distribution of tables to guarantee the distance of two meters between them.

 

TRAINING:

  • Training of all our workers in the protocols of action for COVID-19.
  • Instructions on how to act in case of symptoms of workers or clients.
  • Training in the use of personal protective equipment.

 

NEW TECHNOLOGIES:

 

  • Implementation of digital check in applications and personalization of the stay.