WORK AT GRAND HOTEL CENTRAL

Responsibilities:

• Managing the communication and logistics between the different opera-tions department.
• Response to events quotes received by the department in a maximum of 3 hours, either by phone or e-mail.
• Handles all reservations aspects of a group. Room block monitoring, room-ing lists, reporting pick up, VIP and upgraded accommodations, client communication relating to rooms reservations.
• Team player and flexible to assist with other tasks within the F&B Depart-ment as needed per operations.
• Welcoming clients and being the point of contact between F&B depart-ment and the client.
• Supervision of event set-up and dismantling and support In the set up If It will be necessary.
• Attend weekly BEO Meeting and prepare the documents for upcoming groups.
• Provides exceptional high-quality service and ensure client’s satisfaction.
• Perform Site Inspections for event requests, with or without the Groups & Events Manager.
• Updating in the CRM and PMS system of all contacts, room groups or events.

Requirements:

The candidate should have at least 1 years of experience in a similar position with-in a 5-star hotel or chain portfolio. Must be fluent in Spanish and English, not re-quired but desirable, French. The candidate must be able to work on different time schemes based on operations requirements.

We offer:

• Full-time position.
• Personalized and varied menu in our cafeteria.
• Coffee and fruit.
• Excellent work environment.
• Training projects.
• Opportunity for growth within the company.

Responsible for:

• Sets up station according to restaurant guidelines.
• Ensure all food items are prepared hygienically and on time.
• Follow recipes, portion control. and specific presentations indicated by restaurant.
• Restock all necessary items during the shift.
• Clean and maintain the station under optimal conditions of safety, hygiene, and organization.
• Have the knowledge to properly use and maintain all station equipment
• Assist with cleaning, hygiene and organization of the kitchen, walk-in coolers, and all storage areas.
• Perform additional duties as assigned by the chef and Sous Chef.

Requirements:

• Professional knowledge of cooking and knife skills.
• Knowledge of food safety, sanitation, and handling.
• Professional level of English.
• Leadership skills.
• Ability to work in a team and under pressure.
• Problem solving skills, self-motivation, and organization.
• Commitment to providing quality service.
• Ability to lift up to 23 kg occasionally and up to 15kg regularly
• This position requires being on your feet 100% of the time with occasional exposure to cold, hot and humid environments.

We offer:

• Permanent contract.
• Full-time position
• Excellent work environment
• Training and development programs
• Opportunities for growth within the company

Responsabilities:

• Maintain in a perfect state of cleanliness and order the rooms of a hotel, office, and common areas.
• Change of bed linen in the rooms.
• Supply the rooms with the corresponding toiletries, as well as hotel documents and other accessories.
• Provide direct customer service in the functions of your area.
• Tidy up, take care of and keep everything inside the room in perfect condition.
• Organize, care and keep in perfect condition everything that is in corridors and common areas.

Requirements:

• Education: ESO.
• Knowledge of cleaning products and techniques.
• 1 year of experience in the area.
• Excellent communication skills.
• Autonomy, teamwork, and systematic work.

We offer:

• Full-time.
• Uniform and one meal per shift included.
• Great work environment and camaraderie.
• Major continuing education projects.
• Possibility of growth in the company.

Responsibilities:

• Preparation of ingredients and cooking utensils.
• Ensure excellent presentation of dishes according to chef and menu protocols.
• Maintain a hygienic and tidy environment in the kitchen.
• Make sure all food and other products are stored properly.
• Check the quality of the ingredients.
• Stock control and order fulfillment.

Requirements:

• Education: ESO.
• Cooking experience minimum 1 year.
• Autonomy capacity.
• Excellent communication skills.
• Availability to work rotating shifts, including weekends and holidays.

We offer:

• Full-time position.
• Personalized and varied menu in our cafeteria.
• Excellent work environment and camaraderie.
• Significant ongoing training projects.
• Opportunity for growth within the company.

Resposabilities:

• Support at the reception and other hotel departments.
• Take the guest to their room:
  Help him with his belongings.
  Detailed explanation for the use and enjoyment of the room.
  Explanation of the hotel's outlets.
• Storage of luggage for both arrivals and departures.Assembly of rooms.
• Request taxis for clients.
• Resolve guest issues in accordance with the Head of Reception.
• Information and advice regarding the guest's requests and needs.
• Welcoming and recognizing all guests according to company standards.
• Genuinely empathize with guests and anticipate their needs.
• Support in the management the access to different outlets of the hotel.

Requirements:

• Education ESO.
• High level of English.
• Time availability.
• Autonomy capacity.
• Excellent communication skills.

We offer:

• Full-time.
• Uniform and one meal per shift included.
• Great work environment.
• Possibility of growth in the company.

Responsibility for:

• Provide friendly and professional service to guests at all times.
• Perform check-in and check-out for guests and ensure that all documentation is completed correctly.
• Provide information to guests about the hotel, its facilities and services, as well as the city of Barcelona and its tourist attractions.
• Handle room reservations and process payments.
• Manage and resolve guest complaints or issues, ensuring that any problems are addressed in a timely manner.
• Perform administrative tasks such as answering the phone, handling emails, and carrying out other office tasks as needed.

YOU MUST HAVE

• Excellent customer service skills, preferably with previous experience in the hotel industry.
• Excellent communication skills in both Spanish and English, both oral and written.
• Excellent organizational skills and attention-to-detail.
• Computer literacy and proficiency in reservation and reception management software.
• Availability to work rotating shifts, including weekends and holidays.
• Impeccable presentation, with a proactive, motivated attitude, and strong team-working skills.

WE OFFER

• Competitive Salary
• Full-time position.
• Personalized and varied menu in our cafeteria.
• Coffee and fruit.
• Excellent work environment and camaraderie.
• Significant ongoing training projects.
• Opportunity for growth within the company.