WORK AT GRAND HOTEL CENTRAL

Responsabilities:

• Maintain in a perfect state of cleanliness and order the rooms of a hotel, office, and common areas.
• Change of bed linen in the rooms.
• Supply the rooms with the corresponding toiletries, as well as hotel documents and other accessories.
• Provide direct customer service in the functions of your area.
• Tidy up, take care of and keep everything inside the room in perfect condition.
• Organize, care and keep in perfect condition everything that is in corridors and common areas.

Requirements:

• Education: ESO.
• Knowledge of cleaning products and techniques.
• 1 year of experience in the area.
• Excellent communication skills.
• Autonomy, teamwork, and systematic work.

We offer:

• Full-time.
• Uniform and one meal per shift included.
• Great work environment and camaraderie.
• Major continuing education projects.
• Possibility of growth in the company.

Responsibilities:

• Preparation of ingredients and cooking utensils.
• Ensure excellent presentation of dishes according to chef and menu protocols.
• Maintain a hygienic and tidy environment in the kitchen.
• Make sure all food and other products are stored properly.
• Check the quality of the ingredients.
• Stock control and order fulfillment.

Requirements:

• Education: ESO.
• Cooking experience minimum 1 year.
• Autonomy capacity.
• Excellent communication skills.
• Availability to work rotating shifts, including weekends and holidays.

We offer:

• Full-time position.
• Personalized and varied menu in our cafeteria.
• Excellent work environment and camaraderie.
• Significant ongoing training projects.
• Opportunity for growth within the company.

Responsabilities:

• Serving guests with courtesy and professionalism, meeting 5-star service standards.
• Take food and beverage orders accurately, providing recommendations according to customer preferences.
• Serve food and beverages in an elegant and efficient way, ensuring that presentation standards are met.
• Know the menu and the details of the dishes, as well as being informed about vegetarian, vegan and allergenic options.
• Keep up to date on special offers and hotel promotions.
• Set up and clear tables efficiently, ensuring the dining environment is spotless.
• Collaborate with the kitchen team and bar staff to ensure a smooth and coordinated service.
• Handle payments and transactions accurately, using the point-of-sale system as needed.
• Respond to guest requests and complaints proactively and resolve issues efficiently.
• Keep up-to-date knowledge of hotel facilities and services to provide accurate information to guests.
• Participate in staff meetings and training to maintain a high level of knowledge and service.

Requirements:

• Excellent customer service skills, preferably with previous experience in the hotel industry.
• Excellent communication skills in Spanish and English.
• Excellent organizational skills and attention to detail.
• Availability to work in rotating shifts, including weekends and holidays.
• Flawless presentation, customer orientation with a proactive and motivated attitude, and strong team-work skills.

We offer:

• Full-time.
• Uniform and one meal per shift included.
• Excellent working atmosphere and camaraderie.
• Large-scale continuing training projects.
• Potential for growth in the company.

Resposabilities:

• Support at the reception and other hotel departments.
• Take the guest to their room:
  Help him with his belongings.
  Detailed explanation for the use and enjoyment of the room.
  Explanation of the hotel's outlets.
• Storage of luggage for both arrivals and departures.Assembly of rooms.
• Request taxis for clients.
• Resolve guest issues in accordance with the Head of Reception.
• Information and advice regarding the guest's requests and needs.
• Welcoming and recognizing all guests according to company standards.
• Genuinely empathize with guests and anticipate their needs.
• Support in the management the access to different outlets of the hotel.

Requirements:

• Education ESO.
• High level of English.
• Time availability.
• Autonomy capacity.
• Excellent communication skills.

We offer:

• Full-time.
• Uniform and one meal per shift included.
• Great work environment.
• Possibility of growth in the company.

Responsibility for:

• Provide friendly and professional service to guests at all times.
• Perform check-in and check-out for guests and ensure that all documentation is completed correctly.
• Provide information to guests about the hotel, its facilities and services, as well as the city of Barcelona and its tourist attractions.
• Handle room reservations and process payments.
• Manage and resolve guest complaints or issues, ensuring that any problems are addressed in a timely manner.
• Perform administrative tasks such as answering the phone, handling emails, and carrying out other office tasks as needed.

YOU MUST HAVE

• Excellent customer service skills, preferably with previous experience in the hotel industry.
• Excellent communication skills in both Spanish and English, both oral and written.
• Excellent organizational skills and attention-to-detail.
• Computer literacy and proficiency in reservation and reception management software.
• Availability to work rotating shifts, including weekends and holidays.
• Impeccable presentation, with a proactive, motivated attitude, and strong team-working skills.

WE OFFER

• Competitive Salary
• Full-time position.
• Personalized and varied menu in our cafeteria.
• Coffee and fruit.
• Excellent work environment and camaraderie.
• Significant ongoing training projects.
• Opportunity for growth within the company.

Responsible for:

• Reception and personalized customer service.
• Supervision of compliance with shift check-lists.
• Collaborate in the supervision and planning of the department's activities.
• Supervision of shift closings, cash registers.
• Respond to requests for information and needs from other departments,
• Perform other functions that are required within the scope of their competences.
• Control, management and follow-up of complaints, guaranteeing the maximum satisfaction of our customers.
• Training, monitoring and motivation of staff.
• On-call duty.

You must have:

• Excellent customer service skills, with previous experience in the hospitality sector preferred.
• Excellent communication skills in Spanish and English, both oral and written.
• Excellent organizational skills and attention- to- detail.
• Computer literacy and proficiency in reception management software.
• Availability to work rotating shifts, including weekends and holidays.
• Impeccable presentation, with a proactive, motivated attitude and teamwork skills.

We offer:

• Full-Time Schedule
• Personalized and varied menu in our cafeteria
• Coffee & Fruit
• Excellent working environment and camaraderie
• Exciting continuing education projects
• Opportunity for growth within the company

Contact us for more information.