WORK AT GRAND HOTEL CENTRAL

Responsibilities:

• Serving guests with courtesy and professionalism, meeting 5-star service standards.
• Take food and beverage orders accurately, providing recommendations according to customer preferences.
• Serve food and beverages in an elegant and efficient way, ensuring that presentation standards are met.
• Know the menu and the details of the dishes, as well as being informed about vegetarian, vegan and allergenic options.
• Keep up to date on special offers and hotel promotions.
• Set up and clear tables efficiently, ensuring the dining environment is spotless.
• Collaborate with the kitchen team and bar staff to ensure a smooth and coordinated service.
• Handle payments and transactions accurately, using the point-of-sale system as needed.
• Respond to guest requests and complaints proactively and resolve issues efficiently.
• Keep up-to-date knowledge of hotel facilities and services to provide accurate information to guests.
• Participate in staff meetings and training to maintain a high level of knowledge and service.

Requirements:

• Excellent customer service skills, preferably with previous experience in the hotel industry.
• Excellent communication skills in Spanish and English.
• Excellent organizational skills and attention to detail.
• Availability to work in rotating shifts, including weekends and holidays.
• Flawless presentation, customer orientation with a proactive and motivated attitude, and strong team-work skills.

We offer:

• Full-time.
• Uniform and one meal per shift included.
• Excellent working atmosphere and camaraderie.
• Large-scale continuing training projects.
• Potential for growth in the company.

Responsible for:

• Sets up station according to restaurant guidelines.
• Ensure all food items are prepared hygienically and on time.
• Follow recipes, portion control. and specific presentations indicated by restaurant.
• Restock all necessary items during the shift.
• Clean and maintain the station under optimal conditions of safety, hygiene, and organization.
• Have the knowledge to properly use and maintain all station equipment
• Assist with cleaning, hygiene and organization of the kitchen, walk-in coolers, and all storage areas.
• Perform additional duties as assigned by the chef and Sous Chef.

Requirements:

• Professional knowledge of cooking and knife skills.
• Knowledge of food safety, sanitation, and handling.
• Professional level of English.
• Leadership skills.
• Ability to work in a team and under pressure.
• Problem solving skills, self-motivation, and organization.
• Commitment to providing quality service.
• Ability to lift up to 23 kg occasionally and up to 15kg regularly
• This position requires being on your feet 100% of the time with occasional exposure to cold, hot and humid environments.

We offer:

• Permanent contract.
• Full-time position
• Excellent work environment
• Training and development programs
• Opportunities for growth within the company

Responsabilities:

• Maintain in a perfect state of cleanliness and order the rooms of a hotel, office, and common areas.
• Change of bed linen in the rooms.
• Supply the rooms with the corresponding toiletries, as well as hotel documents and other accessories.
• Provide direct customer service in the functions of your area.
• Tidy up, take care of and keep everything inside the room in perfect condition.
• Organize, care and keep in perfect condition everything that is in corridors and common areas.

Requirements:

• Education: ESO.
• Knowledge of cleaning products and techniques.
• 1 year of experience in the area.
• Excellent communication skills.
• Autonomy, teamwork, and systematic work.

We offer:

• Full-time.
• Uniform and one meal per shift included.
• Great work environment and camaraderie.
• Major continuing education projects.
• Possibility of growth in the company.

Responsibilities:

• Preparation of ingredients and cooking utensils.
• Ensure excellent presentation of dishes according to chef and menu protocols.
• Maintain a hygienic and tidy environment in the kitchen.
• Make sure all food and other products are stored properly.
• Check the quality of the ingredients.
• Stock control and order fulfillment.

Requirements:

• Education: ESO.
• Cooking experience minimum 1 year.
• Autonomy capacity.
• Excellent communication skills.
• Availability to work rotating shifts, including weekends and holidays.

We offer:

• Full-time position.
• Personalized and varied menu in our cafeteria.
• Excellent work environment and camaraderie.
• Significant ongoing training projects.
• Opportunity for growth within the company.

Resposabilities:

• Support at the reception and other hotel departments.
• Take the guest to their room:
  Help him with his belongings.
  Detailed explanation for the use and enjoyment of the room.
  Explanation of the hotel's outlets.
• Storage of luggage for both arrivals and departures.Assembly of rooms.
• Request taxis for clients.
• Resolve guest issues in accordance with the Head of Reception.
• Information and advice regarding the guest's requests and needs.
• Welcoming and recognizing all guests according to company standards.
• Genuinely empathize with guests and anticipate their needs.
• Support in the management the access to different outlets of the hotel.

Requirements:

• Education ESO.
• High level of English.
• Time availability.
• Autonomy capacity.
• Excellent communication skills.

We offer:

• Full-time.
• Uniform and one meal per shift included.
• Great work environment.
• Possibility of growth in the company.